Shipping policy

SHIPPING POLICY

ORDER PROCESSING

Orders are generally processed within 2–5 business days after payment has cleared. Weekends and holidays are not considered business days.

Certain high-value items may require a final inspection or authentication before shipment. If additional processing time is required, the customer will be notified.

SHIPPING, TRACKING AND INSURANCE

Shipping charges are calculated at checkout or communicated to the customer before shipment. Customers are responsible for applicable shipping and insurance charges.

Orders are shipped with tracking. High-value shipments are insured and may require an adult signature upon delivery. Tracking information will be sent after the order has shipped.

Customers are responsible for providing a complete, accurate and secure delivery address. Any additional shipping expense caused by an incorrect or incomplete address may be charged to the customer.

DELIVERY ESTIMATES

Delivery dates are estimates and are not guaranteed. 5TH AVE LUX LLC is not responsible for carrier delays, weather delays, customs delays or other circumstances outside our reasonable control.

INTERNATIONAL ORDERS

International customers are responsible for all customs duties, import taxes, brokerage charges and other fees assessed by the destination country. These charges are not included in the item price or shipping charge unless expressly stated.

International delivery times may vary because of customs processing.

For shipping questions, please contact 5TH AVE LUX LLC through the Contact page on our website.